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Effective 2 June 2025: All Customer Service Enquiries to be
Directed via ParagonCare (CH2)

Please read before submitting a request.

We are excited to announce a significant development that will enhance our service and logistics capabilities. Effective 2 June 2025, O&M Halyard transitions to a 4PL arrangement with ParagonCare (CH2).

Please contact ParagonCare from 2 June onwards for customer service and delivery-related queries.
Phone: 1300 724 274
Email: [email protected]

Please place all orders via the CH2 Direct portal:
https://direct.ch2.net.au or http://direct.paragoncare.com.au

Click here to download Frequently Asked Questions

While ParagonCare will manage customer service, order processing, invoicing, and deliveries, O&M Halyard remains your primary point of contact for commercial partnerships, product support, and education, with our team “on the ground” every day.

In New Zealand, all Halyard products are sold through EBOS Healthcare:

Phone: 0800 10 55 01

www.eboshealthcare.co.nz

We sincerely appreciate your continued trust and partnership with O&M Halyard.